FAQS


BOOKING

In order to book your date a non-refundable date retainer of £75 must be paid. An invoice will be sent to you and payments must be paid via BACS transfer, we do not accept cheques. Please note that no dates are held until this payment has been made.


The remaining balance of the wedding cake is due two months before the date of your wedding. We will confirm his date when you have booked, and will send a reminder before it is due. All payments must be paid via BACS transfer.

PAYMENT


Once we have met and you have shared your ideas and your inspirations the next step is the design process. Initial bespoke designs can take up to two weeks, and longer in peak wedding season. Once you have received your design we will work on it until you are 100% happy that it is your perfect wedding cake.

Please note that according to our Ts&Cs a design needs to be finalised no less than three months before the date of your wedding, and that any changes made to the design within this period that require a new quote can not be reduced by more than 10% of the cost of the original quote.

DESIGN


AVAILABILITY

Ideally we need as much notice as you can give. We regularly take bookings up to a year in advance, and in particular our diary fills up very quickly between June and September. However, it is always worth getting in touch to check that your date is free.

 


A last minute wedding cake booking is anything less than four months away, if your date is free we can organise a wedding cake within four weeks if neccessary - no sweat, we've done it before! Just get in touch asap if your wedding is in less than four months, we'll check our diary and let you know our availablility as soon as possible.

LAST MINUTE


AREAS COVERED

We regularly deliver to Lincolnshire, Nottinghamshire,Cambridgeshire, Rutland and Leicestershire. We will also deliver wedding cakes to locations outside this area including London, where certain Ts&Cs apply.

Delivery to a venue requiring car travel of over one hour and a half or over 50 miles each way, requires a minimum spend of £600. This £600 total can include a Wedding Cake, Sweet Table and Wedding Favours. Mileage to and from the venue is charged in addition to this amount, and an hourly rate of £20 for travel time. If you are unsure of whether your location would fall in to this category please do get in touch.


CONSULTATION

If you would like to arrange a meeting, then please get in touch with us. A consultation is the perfect opportunity to tell us about all your ideas and show us your wedding inspiration (and we really love a good wedding Pinterest board!). We try to arrange consultations in advance, which are usually held on a weekend - however if weekends are no good for you please let us know and we will be as flexible as we can. At the end of our consultation you will get to take away a bag of delicious samples to try,yummy!

If you live further away and can't meet up for a consultation, don't worry we can still organise every last detail via telephone and email. We have a lot of couples who can't make it to meet us in person, so we're used to working like this.


When you order your wedding cake with us, you can relax in the knowledge that we will always deliver and set it up on the morning of your wedding; we are well practiced at driving slowly with precious cakes on board!

Delivery within a 15 mile radius of Grantham is free, thereafter mileage is charged at £0.45 per mile to and from your wedding venue. We will work out this mileage charge for you, when you first enquire with us.

DELIVERY


We hold a certificate in Level 2 Food & Safety Hygiene, and hold comprehensive public liability insurance. We are also registered with the local Environmental Health Authority at the SKDC.

FOOD SAFETY


We are allergen aware and offer some lovely dairy free, gluten free and egg free cakes. We can also cater for vegan and egg free diets. In our lovely kitchen we make sure that products containing nuts and gluten are stored safely in airtight boxes, and kept away from other ingredients. However, as careful as we are we cannot guarantee that the raw products that we use in our baking, have not been contaminated prior to our purchasing them.

When you get in touch with us it is very important that you inform us of any food intolerances or allergies, and those of your guests as well. If you have a small number of guests with special dietary requirements, we can offer a small batch of 6 cupcakes so that they can enjoy some cake as well. We always supply allergen information to a venue when delivering a wedding cake, so that they can display the information once the cake has been cut and served.

ALLERGENS


There are certain Terms & Conditions that apply when you place an order with The Confetti cakery. When you receive your invoice for the date retainer, we also send a copy of the Ts&Cs. If you would like to read the Ts&Cs before committing to booking please contact us for a copy.

TERMS


We offer cake stands for hire at £15, which are to be returned within 48 hours. Any damage or breakages must be paid for in full at a cost of £80. If we make a sweet table for you, we can provide the display stands and plates, these also need to be returned to us.

PROP HIRE


All of our cakes and sweet treats are made fresh to order, we always bake from scratch (no box mixes here!) and we never, ever freeze our wedding cakes or sweet treats. We always use high quality ingredients from reputable sellers. We only ever use free range eggs, our chocolate is produced by companies supporting local farmer co-operatives and we always use Fairtrade where we cannot use British.

BAKING